UK Leasehold Forums - GEM Estate Management Limited

RM5 YaBB Newbies Offline Posts: 12	GEM Estate Management Limited Sep 24^th, 2009 at 4:53pm Has anyone heard of GEM Estate Management Limited and Max Pendleton as the name rings a bell but for the life of my I cannot figure out why. They have just been appointed to our block and to be honest I have had one phone call with them and he speaks to you as if you are Sh*t on his shoe and not worthy....!!!
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south YaBB Newbies Offline Posts: 46	Re: GEM Estate Management Limited Reply #1 - Sep 26^th, 2009 at 11:29am I havent heard of them but if they speak to you like that it isnt a good sign. I dont phone my management company now as they are also difficult on the phone. A letter may be more effective and always keep a copy.
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Mick2U

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Nice to be here...`

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Re: GEM Estate Management Limited
Reply #2 - Sep 28^th, 2009 at 3:39pm

Hi,

We changed from CPM to GEM more than a year ago. We have found GEM to be OK, not spectacular but much better than CPM. I usually communicate by email and save everything for future reference.

Re Max Pendleton, I've not spoken to him myself, but I've spoken to a couple of others in GEM and they are fine. You may have come across his name in the local press (Hertfordshire) because he is quite active in cycling?

On balance I wouldn't worry that they've been appointed as Managing Agents, but (as with all the others too) I would keep an eye on them.

Hope this helps.

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Counsel YaBB Newbies Offline Posts: 1	Re: GEM Estate Management Limited Reply #3 - Oct 27^th, 2009 at 6:54pm watch gem very carefully. ask for proof of professional qualifications of all staff including max pendleton. its worth having an audit done if you are in doubt. i'm not sure how they got fsa approval for insurance bearing in mind the fsa look at "training and competency" and "treating customers fairly".
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RM5

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Re: GEM Estate Management Limited
Reply #4 - Aug 26^th, 2010 at 12:49am

Update:

Three months ago GEM were sacked, they were useless.... we soon found out that their clients tend to be short term as if you are with them any length of time, nothing gets done and so when you have to start forking out for repairs left undone, the bills esculate.

We have found us a nice little agent in Essex locally where you actually see the Director on site checking contractors work!!!!

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Kestrel Junior Member Offline Posts: 60	Re: GEM Estate Management Limited Reply #5 - Aug 27^th, 2010 at 6:55am Essex parties would be interested to know identity of this "nice little agent" Is he anywhere near Southend?
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Sarah Senior Member Offline Posts: 482	Re: GEM Estate Management Limited Reply #6 - Aug 29^th, 2010 at 12:12am I think Max Pendleton used to post here. I know a nice little agent in Essex lol....(not in Southend)
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RM5

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Re: GEM Estate Management Limited
Reply #7 - May 3^rd, 2011 at 7:33am

Kestrel wrote on Aug 27^th, 2010 at 6:55am:

Essex parties would be interested to know identity of this "nice little agent"

Is he anywhere near Southend?

Sorry been busy at work as loads of us been made redundant (not me thank god). The Agent in Essex is Essex Residential Services in Gidea Park, been as good as gold so far, done all the outstanding repairs, recently had a meeting with the leaseholders and discussed a 3yr plan for maintenance and likely costs etc...

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Minnie YaBB Newbies Offline Posts: 1	Re: GEM Estate Management Limited Reply #8 - Sep 6^th, 2011 at 12:49pm Hi! Yes I have heard of GEM and have experience of them....feel free to email me privately if you would like more information. The comment made below about Max Pendleton and the way in which he treats people is sooo very true....
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fatboy slim YaBB Newbies Offline Posts: 1	Re: GEM Estate Management Limited Reply #9 - Dec 12^th, 2011 at 9:55am I would be interested to hear of any problems with GEM as they have been appointed as our agents
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